Privacy
Your information. Handled with care.
This notice explains how information is handled when you use the BEBALS website or send an enquiry.
Who handles your information
BEBALS operates this website. You can use contact@bebals.eu or the contact form to ask a privacy question or exercise a data protection right. Analytics is disabled unless you choose to enable it.
What we collect and why
The enquiry form asks for your name, company, email, subject and message, with an optional phone number. We use these details to understand and respond to your enquiry, based on the consent you provide. Please avoid submitting sensitive personal information.
Technical information and cookies
The contact service uses an essential session cookie to protect the form from forged submissions. It is not used for tracking. A short-lived, keyed representation of your IP address is used to limit repeated requests. The hosting provider may also keep security and access logs according to its own settings.
Recipients and retention
Enquiry details are sent to the company’s configured mailbox and processed by the hosting and email providers needed to deliver that service. We do not sell your information. Enquiries should be kept only as long as necessary to respond and manage the resulting correspondence, or where retention is legally required. Anti-spam records expire after 15 minutes and expired records are removed during subsequent requests.
Your choices and rights
You can withdraw consent at any time without affecting processing that took place before withdrawal. Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your personal data, and object to processing where applicable. Use the contact form and select “General enquiry” to submit a privacy request. You may also contact the Bulgarian Commission for Personal Data Protection or your local supervisory authority.
Third-party services
Fonts and visual assets are served from this website. Google Analytics 4 is the only optional analytics service integrated here and is loaded only after you accept analytics. There are no advertising tags or embedded third-party videos. External links are subject to the destination website’s policies.
Optional analytics and Google
If you accept analytics, the site loads the Google Analytics service. It sends page views and counts of enquiries accepted by the contact service, together with technical device and connection information. Your IP address is necessarily visible to Google when your browser connects to its services. Enquiry names, email addresses, phone numbers, companies, subjects and messages are not included in our analytics events. We send canonical page URLs without query strings or fragments and omit referral URLs. Advertising consent and Google Signals are disabled in the site configuration. Google may process information outside your country. Contact us for information about the applicable service terms and transfer safeguards.
Cookie and preference durations
Your consent choice is stored in localStorage under bebals-consent-v1 for 180 days, for both languages in this browser. If you accept, Google Analytics uses first-party _ga and _ga_* cookies configured for 90 days without automatic renewal. The essential contact-session cookie lasts for the browser session. Choosing Reject does not prevent enquiries or access to content.
Changing or withdrawing analytics consent
Use Privacy settings in the footer to accept, reject or customize analytics. Withdrawing a previous acceptance disables collection, removes accessible analytics cookies and reloads the page to remove the Google runtime; unsaved form text is not retained. Rejection does not undo information already sent to Google. Deleting browser storage clears the saved preference and you will be asked again. Google Analytics property retention settings and deletion requests are handled by the website owner; contact us for information or a request.